Office Manager – Hydro Products

M&F Talent has a client in hydroponics equipment manufacturing that is currently seeking an Office Manager for their Rancho Cucamonga, CA location. Our client is an international leader in horticultural equipment, specializing in smart grow technology, water testing equipment, and environmental controls. As our client continues to grow their market share in the US and beyond, they are expanding their team with key employees.

Location: Rancho Cucamonga, CA

Responsibilities:

• Define & assign user rights and privileges within the database/CRM system
• Ensure that data is accurately maintained—providing oversight and monitoring of data entry & updates and using system checks for duplicate records—and easily accessible for colleagues
• Responsible for global changes, clean-ups, system maintenance, and database appending procedures in the CRM
• Identify and implement business process improvements in the CRM and related system enhancements for functional use
• Develop and provide ongoing training and education on core and advanced system functionality for end users in the CRM
• Work with users to analyze complex requests for information in the CRM
• Send out weekly reports to the Sales Team regarding the status of their opportunities
• Enter, verify, and update sales orders in Pronto for all USA and Canada customers including Amazon and internal requests.
• Complete Amazon invoice processing and logging
• Maintain office consumables including stationery and cleaning products
• Manage vendors that provide services and suppliers and arrange building maintenance
• Oversee and support marketing events such as customer seminars, conferences, trade shows, and other on-site events
• Support the Marketing teams to ensure booth graphics, marketing materials, technology, and other event / show-related materials are timely and relevant
• Coordinate with event hosts and negotiate contracts with conference sites, hotels, and outside vendors

Qualifications:

• Highly competent in the use and management of applications software (ideally integrated marketing applications such as HubSpot)
• At least 3 years of experience in a fast-paced, technology-driven administration role
• Previous experience in stock management and reconciliation
• Knowledge of stock management software /ERP
• Extensive knowledge of MS Office Suite, particularly Word, Excel, and PowerPoint is essential
• Proficiency in Project Management tools (such as Asana, Wrike, and Jira)
• Proven client service/delivery focus with both internal and external clients
• Remains adaptable and current in the fast-changing pace of technology and can identify areas for systems performance improvements
• Confident communicator with excellent verbal and written communication skills
• Excellent relationship-building skills
• Highly organized with the ability to multitask and prioritize effectively to meet deadlines
• Strong problem-solving skills
• Can work independently and within a team

Contact Us if you would like to learn more about our Office Manager job or hydro recruiting services.