Cannabis Software Implementation Specialist Job

Cannabis Software Implementation Specialist Job

As a leading cannabis recruiting agency, M&F Talent has a number of cannabis jobs available. Here is our latest career opportunity:

M&F Talent has a client in enterprise software that services the regulated cannabis industry. They are looking to fill a Cannabis Software Implementation Specialist job. Our client is established in nearly every legal cannabis market in the U.S. and are leaders in the cannabis industry in the Pacific Northwest. Due this rapid growth, they are expanding their team with some new key employees.

Our enterprise software client is looking for a talented cannabis business / IT professional to join their team. The position is more of an entry-level role, with ideal professional background in management role at a cannabis business. Also, a basic understanding of software, programming, and / or customer service would be helpful. This position comes with incredible growth opportunity within a rapidly growing company in a rapidly growing industry. Our cannabis recruiting team feel this is a more technical career than seen with most cannabis jobs.

This is a remote / work from home position. The position includes a good base salary, commission, and quarterly incentive bonuses. Also, health benefits will be implemented after a 90-day probationary period.

Location: CO, OR, WA, CA, NV (Remote Work)

Cannabis Software Implementation Specialist Job Responsibilities:

  • Help new cannabis clients onboard software in their businesses.
  • Stay abreast of cannabis compliance news in certain markets.
  • Communicate clearly with cannabis professionals.
  • Become a software product expert.
  • Lead new clients through their transition to software platform.
  • Conduct webinar training sessions.
  • Handle account management with onboarded clients.
  • Provide industry-leading customer service to clients on support requests.
  • Apply critical thinking to troubleshoot complex client support issues.
  • Document all call-ins and resolutions in ticketing system.
  • Work independently in a remote office.


  • cannabis software implementation specialist job 1 year of experience in a customer facing role in the regulated cannabis business (ex. Colorado cannabis industry).
  • 1 year of customer service experience.
  • Must have high speed, reliable internet at home.
  • Must have a reliable cell phone.
  • Experience with seed-to-sale software: Biotrack, MJ Freeway, METRC (preferred).
  • Familiarity with cannabis compliance regulations (preferred).
  • Experience with ERP software (preferred).
  • The Cannabis Software Implementation Specialist job requires Microsoft Excel skills.
  • Software QA testing experience (preferred).
  • Technical writing skills.
  • Professional and reliable.
  • Technology savvy.

If you would like to apply for the Cannabis Software Implementation Specialist Job, or any of our cannabis jobs, please follow this link.

To see other M&F Talent career opportunities, or learn more about our cannabis recruiting operations, please go to our Jobs Section.

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Our Mission

At M&F Talent, we know that the cannabis, hydroponics, and horticulture industries are defined by the outstanding people and best practices that make these markets thrive. As such, we hold ourselves to the highest standards of integrity, knowledge, and communication in our recruiting practice.

M&F Talent’s mission is to cultivate professionalism across cannabis, hydroponics, and horticulture by instilling our values within our network. Moving forward, and in union with our clients, candidates, and peers, we will help lay the foundation for industry growth and success.

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Ready to build your cannabis career?

Contact us at:

Mac & Fulton Talent Partners
PO Box 587
Glen Ellyn, IL 60138

(630) 733-9362

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