Smart Grow Technology Field Engineer Job

Smart Grow Technology Field Engineer Job

M&F Talent has a client in smart grow technology that is looking to fill a Field Engineer job. Our client is internationally established in the automated growing solutions field and has a serious footprint in both the CEA and cannabis industries. This is a newly created role, which our clients are anticipating will be vital to their continued success. Ideal work history is within a technical field-based role such as telecommunications, industrial automation, or electrical installation. This job is a synthesis of technical work and customer service.

The Field Engineer will support our client’s customers and partners to ensure they have a world-class experience. To this end, they will “go the extra mile” in ensuring that the customer experience is first-rate. Our cannabis recruiting team feel this is a more technical career than seen with most hydroponics careers.

Location: U.S. East Coast (Remote Work Position)

Field Engineer Job Responsibilities:

  • Perform instillation of greenhouse control systems at customer sites through the United States.
  • Diagnose and repair equipment failures in the field for controlled environment agriculture clients.
  • Create electrical and site drawings for installations.
  • Provide support for complex environmental controls.
  • Study client’s technology in depth in order to provide support for cultivation technology.
  • Instill confidence in customer base with knowledge and communication.
  • Work independently on customer jobsites in CEA / horticulture / cannabis operations.
  • Be responsible for onboarding and assisting training partners.
  • Reports directly to the Sales & Customer Service Director.
  • Provide remote support for partner technicians when required.
  • Contribute to product enhancement by identifying opportunities for improvement.
  • Provide technical training sessions for partners, customers, and fellow staff members.
  • Work with the R&D and Sales Teams to enhance the installer process.
  • Follow processes and systems in place to support safe workplaces.
  • Communicate effectively with customers on potential workplace hazards.
  • Maintain a positive, empathetic, and professional attitude towards customers at all times.
  • Field Engineer job requires the quick response to customer inquiries.Field engineer job

Qualifications:

  • AA or BA Degree in Electrical or Electronics or Qualified Electrical Tradesman.
  • 3 yrs. Experience working in a technical field-based role (telecommunications, industrial automation, or electrical installation)
  • Field Engineer job requires 2 yrs. Customer Service experience.
  • Ability to design electrical systems through schematics drafting.
  • Knowledge of horticulture, CEA, and cannabis industries (preferred).
  • Experience with pumps, plumbing, or irrigation systems (preferred).
  • Comfortable using computer technology.
  • Can readily create, analyze, and interpret technical information.

 

If you would like to apply for the Field Engineer Job, please follow this link.

To see other career opportunities with M&F Talent, please go to our Jobs Section.

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Our Mission

At M&F Talent, we know that the cannabis, hydroponics, and horticulture industries are defined by the outstanding people and best practices that make these markets thrive. As such, we hold ourselves to the highest standards of integrity, knowledge, and communication in our recruiting practice.

M&F Talent’s mission is to cultivate professionalism across cannabis, hydroponics, and horticulture by instilling our values within our network. Moving forward, and in union with our clients, candidates, and peers, we will help lay the foundation for industry growth and success.

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