Hydroponics Customer Service Manager Job

Hydroponics Customer Service Manager Job

M&F Talent is looking to fill a Hydroponics Customer Service Manager job for a client in Southern California. Our client is an international leader in horticultural equipment, specializing in smart grow technology, water testing equipment, and environmental controls. As our client continues to grow their market share in the US and beyond, they are expanding their team with key employees.

The primary duties of the job include providing outstanding customer service over the phone and email, keeping the shipping warehouse organized while coordinating inbound and outbound shipments, and other duties, as required. This job requires B2B customer service with clientele ranging from hydroponics stores to garden supply distributors. This person will play an integral role in the day-to-day operations, so a ‘can-do’ attitude and willingness to learn are essential. Our horticulture staffing team feel this job requires a more organizational acumen than most hydroponics careers.

Location: Rancho Cucamonga, CA

Hydroponics Customer Service Manager Job Responsibilities:

  • Maintains receiving, warehousing, and distribution operations by initiating, coordinating, and enforcing program, operational, and personnel policies and procedures.
  • Complies with federal, state, and local warehousing, material handling, and shipping requirements by studying existing and new legislation; enforcing adherence to requirements; advising management on needed actions.
  • Communicate between company and vendor parties
  • Answer incoming phone calls, fielding questions related to order status and equipment functionality
  • Provide exceptional customer service for B2B clients
  • Oversee data entry related to incoming and outcoming shipments
  • Manage the general duties of the warehouse and office
  • Hydroponics customer service manager jobOrganize warehouse with forklift and other required machinery
  • Safeguards warehouse operations and contents by establishing and monitoring security procedures and protocols.
  • Controls inventory levels by conducting physical counts; reconciling with data storage system
  • Maintains physical condition of warehouse by planning and implementing new design layouts; inspecting equipment; issuing work orders for repair and requisitions for replacement
  • Contributes to team effort by accomplishing related results as needed

Hydroponics Customer Service Manager Job Qualifications:

  • BA in Business Management or similar (preferred)
  • 2+ years of customer service experience
  • 2+ years of experience working in a retail hydroponics business, warehouse, or garden supply store (preferred)
  • Interested in advanced cultivation technology or horticultural lighting
  • Forklift experience and understanding of warehouse operations
  • Phone experience: inbound, technical questions, customer service
  • Ability to interact effectively with customers, management, and other employees
  • Ability to take direction from management and other internal employees
  • Computer experience including email communication, order entry, and related warehouse management programs
  • Experience working with inventory / warehouse software programs
  • Detail oriented
  • Hard-working, reliable, self-motivated, and responsible
  • Ability to work in a warehouse, which includes lifting and other miscellaneous tasks

 

If you would like to apply for the Hydroponics Customer Service Manager Job, please follow this link.

To see other career opportunities with M&F Talent, please go to our Jobs Section.

Latest News

FOR MORE NEWS »

Greenhouse Inside Sales & Project Manager Job

Greenhouse Inside Sales & Project Manager Job
M&F Talent has a client in commercial greenhouse design that is looking to fill a Greenhouse Inside Sales & Project Manager job. Our client, based in the SF Bay area, is well-established in the …

Hydro Equipment E commerce Manager Job

Hydro Equipment E Commerce Manager Job
M&F Talent has a client in the horticulture equipment field that is looking to fill an Hydro Equipment E commerce Manager job. Our client is internationally established in the hydroponics and controlled environmental agriculture industries. …

Water Treatment Horticulture Sales & Marketing Rep Job (s)

Water Treatment Horticulture Sales & Marketing Rep Job (s)
M&F Talent has a client in water treatment technology that is looking to fill a Water Treatment Horticulture Sales & Marketing Rep job (s). Our client offers a variety of products and …

Our Mission

At M&F Talent, we know that the cannabis, hydroponics, and horticulture industries are defined by the outstanding people and best practices that make these markets thrive. As such, we hold ourselves to the highest standards of integrity, knowledge, and communication in our recruiting practice.

M&F Talent’s mission is to cultivate professionalism across cannabis, hydroponics, and horticulture by instilling our values within our network. Moving forward, and in union with our clients, candidates, and peers, we will help lay the foundation for industry growth and success.

Read More

MacAndFulton

  • Colorado cannabis professionals! We have some great career opportunities in
  • Looking for career guidance for the new hemp industry? Talk
  • Looking for a career in horticulture? Talk to MF Talent!!
  • Likeaboss! Talk to MF Talent and LEVEL UP your cannabis
  • Looking for advice on a new job in cannabis or
  • Looking for career advice on the cannabis and hemp industries?
  • Once synonymous with getting high in secret 420 is now
  • Looking for some key employees for your cannabis business? Talk
  • Looking to break into the cannabis industry or simply take
  • Looking for a career in cannabis? careers jobs recruiting hydroponic
  • Be sure to come see MF Talent at our booth
  • Cannabis career options in analytical lab testing and dispensary management!

Connect With Us

Ready to build your cannabis career?

Contact us at:

Mac & Fulton Talent Partners
PO Box 587
Glen Ellyn, IL 60138

info@mandfconsultants.com

(630) 733-9362

Join our mailing list for the latest jobs & industry news!

© Copyright 2019, Mac & Fulton Talent Partners. All Rights Reserved. Website by 420WebsiteDesign.com.